Lean for the public sector : the pursuit of perfection in government services / Bert Teeuwen
| رقم التسجيلة | 21262 |
| نوع المادة | book |
| ردمك | 978-1-4398-4022-1 |
| رقم الطلب | 352.005 T258l |
| المؤلف | Teeuwen, Bert |
| العنوان | Lean for the public sector : the pursuit of perfection in government services / Bert Teeuwen |
| بيانات النشر | New York, [UNITED STATES]: Taylor and Francis Group, 2011. |
| الوصف المادي | xvii, 205 p |
| الملاحظات الببليوجرافية |
Includes bibliographical references (p. 189-190) and index |
| المحتويات / النص |
Preface -- Acknowledgments -- 1. Introduction to lean management -- 2. Adding value: who is the custormer? -- 3. Determine value -- 4. Mapping the value stream -- 5. Flow and the pull principle -- 6. Mobilize employees -- 7. Continuous improvement with Kaizen teams -- 8. Standardization and compliance -- 9. The perfect public service provider -- 10. The process-oriented organization -- 11. Lean and cost savings -- 12. Workplace organization based on the 5Ss |
| المواضيع | Administration of local governments |
| الواصفات | PUBLIC SERVICESPUBLIC SECTORGOVERNMENTPRODUCTIVITYADMINISTRATIVE AGENCIESEXECUTIVE MANAGEMENTMEASUREMENT |
| LDR | 00130cam a22002413a 4500 |
| 020 | |a 978-1-4398-4022-1 |
| 082 | |a 352.005 T258l |
| 100 | |a Teeuwen, Bert |
| 245 | |a Lean for the public sector : the pursuit of perfection in government services / |c Bert Teeuwen |
| 260 | |a New York |b Taylor and Francis Group, |c 2011 |
| 300 | |a xvii, 205 p. |
| 504 | |a Includes bibliographical references (p. 189-190) and index |
| 505 | |a Preface -- Acknowledgments -- 1. Introduction to lean management -- 2. Adding value: who is the custormer? -- 3. Determine value -- 4. Mapping the value stream -- 5. Flow and the pull principle -- 6. Mobilize employees -- 7. Continuous improvement with Kaizen teams -- 8. Standardization and compliance -- 9. The perfect public service provider -- 10. The process-oriented organization -- 11. Lean and cost savings -- 12. Workplace organization based on the 5Ss |
| 600 | |a Administration of local governments |
| 650 | |a ADMINISTRATIVE AGENCIES |
| 650 | |a EXECUTIVE MANAGEMENT |
| 650 | |a MEASUREMENT |
| 650 | |a PRODUCTIVITY |
| 650 | |a PUBLIC SERVICES |
| 650 | |a PUBLIC SECTOR |
| 650 | |a GOVERNMENT |
| 910 | |a libsys:recno,21262 |
| العنوان | الوصف | النص |
|---|