Lean for the public sector : the pursuit of perfection in government services / Bert Teeuwen
رقم التسجيلة | 21262 |
نوع المادة | book |
ردمك | 978-1-4398-4022-1 |
رقم الطلب | 352.005 T258l |
المؤلف | Teeuwen, Bert |
العنوان | Lean for the public sector : the pursuit of perfection in government services / Bert Teeuwen |
بيانات النشر | New York, [UNITED STATES]: Taylor and Francis Group, 2011. |
الوصف المادي | xvii, 205 p |
الملاحظات الببليوجرافية |
Includes bibliographical references (p. 189-190) and index |
المحتويات / النص |
Preface -- Acknowledgments -- 1. Introduction to lean management -- 2. Adding value: who is the custormer? -- 3. Determine value -- 4. Mapping the value stream -- 5. Flow and the pull principle -- 6. Mobilize employees -- 7. Continuous improvement with Kaizen teams -- 8. Standardization and compliance -- 9. The perfect public service provider -- 10. The process-oriented organization -- 11. Lean and cost savings -- 12. Workplace organization based on the 5Ss |
المواضيع | Administration of local governments |
الواصفات | PUBLIC SERVICESPUBLIC SECTORGOVERNMENTPRODUCTIVITYADMINISTRATIVE AGENCIESEXECUTIVE MANAGEMENTMEASUREMENT |
LDR | 00130cam a22002413a 4500 |
020 | |a 978-1-4398-4022-1 |
082 | |a 352.005 T258l |
100 | |a Teeuwen, Bert |
245 | |a Lean for the public sector : the pursuit of perfection in government services / |c Bert Teeuwen |
260 | |a New York |b Taylor and Francis Group, |c 2011 |
300 | |a xvii, 205 p. |
504 | |a Includes bibliographical references (p. 189-190) and index |
505 | |a Preface -- Acknowledgments -- 1. Introduction to lean management -- 2. Adding value: who is the custormer? -- 3. Determine value -- 4. Mapping the value stream -- 5. Flow and the pull principle -- 6. Mobilize employees -- 7. Continuous improvement with Kaizen teams -- 8. Standardization and compliance -- 9. The perfect public service provider -- 10. The process-oriented organization -- 11. Lean and cost savings -- 12. Workplace organization based on the 5Ss |
600 | |a Administration of local governments |
650 | |a ADMINISTRATIVE AGENCIES |
650 | |a EXECUTIVE MANAGEMENT |
650 | |a MEASUREMENT |
650 | |a PRODUCTIVITY |
650 | |a PUBLIC SERVICES |
650 | |a PUBLIC SECTOR |
650 | |a GOVERNMENT |
910 | |a libsys:recno,21262 |
العنوان | الوصف | النص |
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