Lean for the public sector : the pursuit of perfection in government services / Bert Teeuwen
التفاصيل :
| رقم التسجيلة | 21262 |
| نوع المادة | book |
| ردمك | 978-1-4398-4022-1 |
| رقم الطلب | 352.005 T258l |
| المؤلف | Teeuwen, Bert |
| العنوان | Lean for the public sector : the pursuit of perfection in government services / Bert Teeuwen |
| بيانات النشر | New York, [UNITED STATES]: Taylor and Francis Group, 2011. |
| الوصف المادي | xvii, 205 p |
| الملاحظات الببليوجرافية | Includes bibliographical references (p. 189-190) and index |
| المحتويات / النص | Preface -- Acknowledgments -- 1. Introduction to lean management -- 2. Adding value: who is the custormer? -- 3. Determine value -- 4. Mapping the value stream -- 5. Flow and the pull principle -- 6. Mobilize employees -- 7. Continuous improvement with Kaizen teams -- 8. Standardization and compliance -- 9. The perfect public service provider -- 10. The process-oriented organization -- 11. Lean and cost savings -- 12. Workplace organization based on the 5Ss |
| المواضيع | Administration of local governments |
| الواصفات | PUBLIC SERVICESPUBLIC SECTORGOVERNMENTPRODUCTIVITYADMINISTRATIVE AGENCIESEXECUTIVE MANAGEMENTMEASUREMENT |
النسخ :
| الباركود | رمز الوحدة | النسخة | نوع النسخة | |
|---|---|---|---|---|
| 0212620001 | 352.005 T258l | 1 | سليمة |
المرفقات :
| العنوان | الوصف |
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