Lean human resources : redesigning HR processes for a culture of continuous improvement - Jekiel, Cheryl M. (New York Taylor and Francis Group, 2011)
Acknowledgments -- Introduction -- Section I: the problem: too many companies don't
realize they waste people's abilities-- 1. Wasting employee talent -- 2. Attempts to create
an improvement culture often fail -- Section II: Involving HR as a business partner --
3. Keeping HR in the background is a business problem -- 4. A new vision for HR --
5. Providing better services for your organization by first improving HR processes --
6. Success through powerful people strategies -- Section III: How HR can influence
and change work cultures -- 7. Changing employee attitudes and daily behaviors --
8. Lessons on culture implementations for lean HR -- 9. Policies, communications, and
celebrations need to reflect your organization's values -- 10. Can attitudes be measured? --
Section IV: Redesign roles for better results -- 11. Optimize each job -- 12. Job analysis
for the future -- Section V: Strategies for aligning your HR processes -- Linking the four
core HR processes to the overall business strategy -- 14. A five-year plan for change --
Section VI: especially for CEOs -- 15. The benefits of motivating the human spirit -- Index
Includes index
Keywords: Personnel management; PERSONNEL MANAGEMENT; HUMAN RESOURCES; QUALITY CONTROL; ORGANIZATIONAL CHANGE